Information Technology is changing fast, and we need to think differently when applying it to the operations of a business.

In the past, business owners would select an IT system to support a set of tasks within the business – CRM, HR, Production orders, Quality – you name it, someone had the software. The problem with this approach is that the system was relatively fixed in design and the software had to be ‘shoehorned’ into the operations of the business. Staff had to change how they operated to accommodate the system, often leading to a feeling of disengagement. Modifications to the IT system were either impossible or prohibitively costly; continuous improvement was stopped in its tracks.  This might have been okay ten years ago, but it doesn’t have to be that way now.

With advances in IT, we now have the possibility of choosing a customizable IT platform, rather than a specific task-based system. The platform supports team-based continuous improvement by allowing teams to modify processes and get exactly what they need. In this way, you get an enterprise, low-cost solution with full staff engagement.

Transfirm works with clients by engaging teams and implementing processes with the latest IT platforms.