With one in five Australians quitting their job in 2021, and another one quarter of workers considering switching jobs1, improving motivation in the workplace remains a business priority.
In fact, organisations with highly motivated and engaged teams show greater productivity, lower absenteeism and higher profitability2.
When it comes to how we motivate employees and teams, we often look to incentivise through financial rewards. However, research shows that connecting pay to performance can lead to reduced overall performance3.
An alternative, but often under-utilised approach to motivating teams is to provide real-time objective feedback in relation to shared goals. This has been demonstrated to enhance team motivation and performance over the long term4.
We help clients achieve this by:
1. Clarifying shared operational goals that will have the biggest impact on the company’s bottom line performance.
2. Understanding the measures that predict or define these goals.
3. Creating real-time data that enables staff to keep track of performance against those goals.
4. Setting up regular team-based reviews of this feedback.
Performing work in this way promotes social recognition, reinforces a common purpose, and encourages staff to be invested in the success of the group. This is a critical element to motivating teams and enhancing staff retention in an operational setting.
References
2 2022 Gallup, “What is employee engagement and how to improve it.”
3https://www.youtube.com/watch?v=u6XAPnuFjJc&ab_channel=RSA
4McShane, S.L., & Von Glinow, M. A. (2005). Organizational behaviour (3e ed.). Dubuque, Iowa: McGraw-Hill Irwin
