Amid an increasingly tight labour market, companies are grappling to find the staff they need to grow. Persisting vacancies and escalating wage pressures spotlight an often-unaddressed opportunity—tackling the underlying inefficiencies in our business practices. Rather than following the conventional route of recruiting more people, can we instead unlock productivity through process improvement? Almost 50 percent…
The aim of digital transformation has always been to streamline tasks, centralise data and improve service delivery. However, with Gen Z making up more and more of the workplace, the role of digitisation has expanded further – to satisfy the cultural needs of this new generation of workers and decision makers. Examples of cultural needs include…
Across all industries, businesses are adopting digital tools to enable growth. As a result, leaders are spoilt for choice when it comes to off-the-shelf software solutions, promising easy implementation and organisational consistency. But what is the true cost? Off-the-shelf software is designed for the mass market, meaning it’s made to suit the “average business.” This standard formula…
Our words are powerful… they can communicate thoughts and intentions and persuade people to take action. Businesses are usually well aware of choosing the right words when creating a marketing message. Still, few are aware of the power of word choice when analysing constraints on a business. [1] A constraint is anything that prevents your…
Digital transformation is redefining the face of business. No longer viewed as merely technology, it is now crucial for medium to long-term business profitability [1]. Digitisation of both customer interactions and internal processes is essential to protect businesses from the threat of disruption and ensure future growth. A recent study found, 74% of organisations undertaking digital…
We are often keen to jump in and fix problems as they arise, and may even feel pressured to quickly implement solutions. This approach usually leads to patching a symptom, which can increase the complexity of a business’s operations. The most important component to problem-solving is spending time in the ‘discovery phase’ in order to understand the…
When business owners and managers promote safe work purely in terms of compliance they miss a golden opportunity. Promoting safe work as a compliance activity may cause staff to feel anxious about what the changes will mean for their work and how it aligns with the usual push for productivity. This can be resolved by…
According to the 2016 Deloitte survey into Global Human Capital Trends, 94% of Australian respondents rated business culture as an important area of competitive advantage. There are multiple ways to create and influence culture, such as socialisation of new staff, storytelling and identifying with shared values. One of the most effective ways we have found…
Ever wondered why business leaders are obsessed with creating great cultures? The reason is surprisingly scientific. It has been demonstrated that the level of performance of a team depends largely on how people in the team collectively perceive the task at hand. Thus, the most effective way to manage team performance is to influence the team’s collective…
We often think of meetings as something that slows down the real work of the business or project. We frequently hear people say, ‘we haven’t got time to meet weekly, so let’s do it monthly or fortnightly’. Research suggests the opposite to be true. Teams are more likely to achieve their goals on time when…
