SERVICE OVERVIEW
Our approach is to seek first to understand.
We help business owners and managers get the outcomes they envisage by asking the right questions. During discovery, we help business owners and managers clarify their priorities and what issues are standing in the way. Discovery typically takes between three to five days, depending on the context. We use this time to talk to staff, get a feel for the culture; understand the strategy, processes, and structure of the operations as well as customers and their requirements. Clients usually experience some type of ‘Ah-ha’ moment from discovery, or at the very least, a shared clarity on key issues and the best way forward to achieve their goals.
Why do we use it?
Discovery is a key step in value creation, providing the client a considered and independent view of their operations based on over 25 years of cross-industry experience.
Depending on what the client is hoping to achieve, we usually recommend starting with a ‘Discovery Phase’.
